[opencms-dev] Security/Toolbar Question

[Claus Priisholm]

What versions are you using?

If it is version 5 then there is no WYSIWYG-editor for Firefox - 
instead it defaults to use the source code editor. This would explain 
why she sees only a few buttons on the toolbar.

You did not state explicitly that the pop-up blocker has been disabled 
in IE (servicepack 2 updates IE so it gets a pop up blocker similar to 
Firefox).
If that is not the problem, and she not just using wrong 
username/password (be aware of upper/lower case), then you must provide 
more information like what is in the opencms log and the like.

On 22/2-2005, at 18.39, Samina Gordon wrote:

> Hi,
>
>  
> We are new to OpenCms and have just started using it.  Our customer is 
> currently waiting to populate their website, so I would appreciate a 
> quick response to this email as we cannot figure out why it is 
> happening and we hope you have seen it before and can tell us why it 
> is and what we could do about it.
>  
> Basically, the customer is accessing the system via Windows XP with 
> Servicepack 2 installed on a wireless networked laptop.  With Internet 
> explorer she could not login, we tried Mozilla Firefox browser with 
> popups enabled and this worked.
>  
> Now, she is trying to edit pages, when in the WYSIWIG Editor, she 
> cannot see the full toolbar, e.g. font, size, alignment, bold etc.. 
> she can only see a couple of icons, e.g. save and help.   Also, when 
> entering text, she enters it, presses return to put a space between 
> paragraphs, but when she clicks "save" the whole page of text lumps 
> into one paragraph, and does not remain formatted.
>  
> I am logging in from my system (which is exactly the same except I 
> have not got servicepack 2 installed for XP and I am using Internet 
> Explorer) and I can access everything fine.
>  
> Is there a known bug with SP2 ?  what can I do to resolve it, this 
> customer really needs to login and start putting content on their 
> website in preparation for an exhibtion this weekend.
>
>
> With Best Regards
> Samina Gordon
>
>
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--
Claus Priisholm
+45 48 22 46 46
cpr <you know what> codedroids.com
http://www.codedroids.com

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