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<DIV><FONT face=Arial size=2><FONT face=Arial size=2>Hi,</FONT></DIV>
<DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We are new to OpenCms and have just started using
it. Our customer is currently waiting to populate their website, so I
would appreciate a quick response to this email as we cannot figure out why it
is happening and we hope you have seen it before and can tell us why it is and
what we could do about it.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Basically, the customer is accessing the system via
Windows XP with Servicepack 2 installed on a wireless networked laptop.
With Internet explorer she could not login, we tried Mozilla Firefox browser
with popups enabled and this worked.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Now, she is trying to edit pages, when in the
WYSIWIG Editor, she cannot see the full toolbar, e.g. font, size, alignment,
bold etc.. she can only see a couple of icons, e.g. save and help.
Also, when entering text, she enters it, presses return to put a space between
paragraphs, but when she clicks "save" the whole page of text lumps into one
paragraph, and does not remain formatted.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I am logging in from my system (which is exactly
the same except I have not got servicepack 2 installed for XP and I am using
Internet Explorer) and I can access everything fine.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Is there a known bug with SP2 ? what can I do
to resolve it, this customer really needs to login and start putting content on
their website in preparation for an exhibtion this weekend.</FONT></DIV><FONT
face=Arial size=2>
<DIV><BR>With Best Regards</DIV>
<DIV>Samina Gordon</FONT></DIV></FONT></DIV></BODY></HTML>