[opencms-dev] Cannot open New Folder dialog in OpenCMS

[Mario Jäger]

Hi,

Do you use a Tomcat servlet container behind an Apache web server? Does 
it work, when you skip Apache then and go directly to TomCat? Using that 
URL for example, to login in the OpenCms workplace, if you have 
configured the port 8080 in TomCat: 
http://localhost:8080/opencms/opencms/system/login/index.html

How does the new folder dialog look like, when you call the following 
jsp in the root directory in the OpenCms workplace directly?:

/system/workplace/commons/newresource_folder.jsp

Kind Regards,
Mario.

Am 28.02.2011 22:38, schrieb Cyrena Friesen:
> We're using OpenCMS 7.5.2
> I've confirmed the issue across Firefox 3 and IE 8 and on multiple machines, multiple user accounts.
>
> No javascript errors, but one of the GET requests aborted:
> http://www.[ourwebsite].com/opencms/system/workplace/views/explorer/explorer_files.jsp?resource=/sites/[ourwebsite]/&mode=explorerview
>
> As for the Live HTTP Headers:
> ----------------------------------------------------------
> http://www. [ourwebsite].com/opencms/system/workplace/commons/newresource.jsp
>
> POST /opencms/system/workplace/commons/newresource.jsp HTTP/1.1
> Host: www.[ourwebsite].com
> User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.13) Gecko/20101203 Firefox/3.6.13
> Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
> Accept-Language: en-us,en;q=0.5
> Accept-Encoding: gzip,deflate
> Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
> Keep-Alive: 115
> Connection: keep-alive
> Referer: http://www.[ourwebsite].com/opencms/system/workplace/commons/newresource.jsp
> Cookie: __utma=175262013.724180962.1290728095.1298669095.1298675191.25; __utmz=175262013.1298676631.25.5.utmcsr=google|utmccn=(organic)|utmcmd=organic|utmctr=whystler; JSESSIONID=C5D56FCC7630696DE2003CD6A30A1763
> Content-Type: application/x-www-form-urlencoded
> Content-Length: 178
> currentfolder=%252Fsites%252F[ourwebsite]%252F&formname=nrt-form&style=&action=ok&title=New&framename=&listaction=&sortcol=&newresourceuri=newresource_folder.jsp&next=Continue+%3E%3E
> HTTP/1.1 200 OK
> Date: Mon, 28 Feb 2011 17:51:35 GMT
> Server: OpenCms/7.5.2
> Last-Modified: Mon, 28 Feb 2011 17:51:35 GMT
> Cache-Control: max-age=0, must-revalidate
> Pragma: no-cache
> Content-Type: text/html;charset=UTF-8
> Content-Length: 0
> Keep-Alive: timeout=15, max=99
> Connection: Keep-Alive
> ----------------------------------------------------------
>
>
> -----Original Message-----
> From: opencms-dev-bounces at opencms.org [mailto:opencms-dev-bounces at opencms.org] On Behalf Of Mario Jäger
> Sent: Monday, February 28, 2011 2:54 AM
> To: opencms-dev at opencms.org
> Subject: Re: [opencms-dev] Cannot open New Folder dialog in OpenCMS
>
> Hi,
>
> Which OpenCms version do you use? Does this happen in all browsers
> (FireFox, Internet Explorer, Chrome, Safari, Opera)? Are there any
> JavaScript errors notificated by the browser, when you try to create a
> new folder?
>
> Please, activate the "Live HTTP headers" in FireFox. Try to create a
> folder in OpenCms. Send us the "Header" tab content in the "Live HTTP
> Headers" then, please.
>
> Kind Regards,
> Mario.
> -------------------
> Mario Jäger
>
> Am 25.02.2011 23:57, schrieb Cyrena Friesen:
>> When I try to create a new folder in the Explorer interface, instead of
>> the folder name dialog I get a blank screen on the right hand pane where
>> the dialog should be.
>>
>> This is unfortunately happening on our production server. The dev server
>> is set up (almost) identically but isn't having this issue.
>>
>> Background:
>> - The only recent changes have been user account creations and user
>> permissions changes, but this issue even affects (unchanged)
>> Administrator accounts.
>> - I haven't had any issues creating or deleting files or links.
>> - If I create a directory on the real file system and synch, it will
>> appear.
>> - The OpenCMS log doesn't show any activity when this happens and no
>> errors appear in the interface.
>>
>> Any suggestions are appreciated.
>>
>> Thanks,
>> Cyrena Friesen
>
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-- 
-------------------
Mario Jäger

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