[opencms-dev] No response from Premium support, Deserialization of core data failed, CmsSearchException

Deiverson Silveira deiverson at solutioncms.com
Fri Oct 30 10:57:42 CET 2015


Are you did the tests before leaving for the production environment ? You
should have recreated a candidate environment and have taken the test
before production.

Good Luck...

2015-10-30 7:04 GMT-02:00 Thorsten Duhn <duhn at regio-gmbh.de>:

> Hello,
>
> support contacted me some hours later, and problems are half way solved.
> Update did not update any module, they were all stuck on 9.0.x. The same in
> former updated systems incl. virtual test – only the problematic phenomenon
> ("Deserialization of core data failed") did not occur or not the same way.
> I was not aware I need to take a look at module list and check version
> numbers after wizard told me update went through...
>
> The search is running now without exceptions, but still two of three do
> not work on site, show empty content. On the other hand in one use a
> different formatter than configured is used. We'll see how support can help
> further...
>
> Lost a lot of faith into product...
>
> Regards,
> Thorsten
>
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