[opencms-dev] No response from Premium support, Deserialization of core data failed, CmsSearchException

[Deiverson Silveira]

I do not think that's enough to lose faith in the product, how much profit
you've succeeded with this opensource product? We must remember that if
some error happens , you have the source code to open and to fix...

If I put in the balance, the OpenCms brought more benefits than harm, has
11 years working with him...

2015-10-30 7:57 GMT-02:00 Deiverson Silveira <deiverson at solutioncms.com>:

> Are you did the tests before leaving for the production environment ? You
> should have recreated a candidate environment and have taken the test
> before production.
>
> Good Luck...
>
> 2015-10-30 7:04 GMT-02:00 Thorsten Duhn <duhn at regio-gmbh.de>:
>
>> Hello,
>>
>> support contacted me some hours later, and problems are half way solved.
>> Update did not update any module, they were all stuck on 9.0.x. The same in
>> former updated systems incl. virtual test – only the problematic phenomenon
>> ("Deserialization of core data failed") did not occur or not the same way.
>> I was not aware I need to take a look at module list and check version
>> numbers after wizard told me update went through...
>>
>> The search is running now without exceptions, but still two of three do
>> not work on site, show empty content. On the other hand in one use a
>> different formatter than configured is used. We'll see how support can help
>> further...
>>
>> Lost a lot of faith into product...
>>
>> Regards,
>> Thorsten
>>
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>>
>>
>>
>>
>
>
> --
> *www.solutioncms.com <http://www.solutioncms.com>The Brazilian Official
> Provider OpenCms*
>



-- 
*www.solutioncms.com <http://www.solutioncms.com>The Brazilian Official
Provider OpenCms*
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